Terms of service
These Terms & Conditions (“Terms”) apply to your use of the MASTER AIR DEPOT website, products, checkout, and customer support services. By accessing our website or placing an order, you agree to these Terms and our Privacy Policy.
1) Business Information
MASTER AIR DEPOT
3071 SW 27 Avenue, Suite 2, Miami, FL 33133
Phone: (239) 323-2393
Email: info@masterairdepot.us
2) Use of the Website
You agree to use the website only for lawful purposes. You may not:
- Attempt unauthorized access to our systems
- Interfere with website security, performance, or operation
- Use harmful bots, scrapers, or automated tools
- Submit false, misleading, or unlawful information
- Abuse discounts, promotions, refunds, returns, or chargeback processes
3) Eligibility
You must be at least 18 years old or the age of majority in your location to place an order through our website.
4) Product Information and Suitability
We work to keep product descriptions, images, specifications, pricing, and availability accurate. However, errors may occur, and information may change without notice.
For air, HVAC, ventilation, appliance, electrical, or equipment-related products, customers are responsible for confirming that the product is suitable for their intended use, space, dimensions, electrical requirements, installation needs, and local requirements before purchase.
If you contact us for guidance, please provide accurate product, property, or equipment details.
5) Orders and Payments
By placing an order, you authorize MASTER AIR DEPOT and its payment processors to charge your selected payment method for product totals, taxes, shipping, freight, delivery, and applicable fees.
We may cancel, refuse, or limit an order if:
- Payment cannot be verified
- Fraud or abuse is suspected
- Inventory is unavailable
- Shipping restrictions apply
- Product information contains an obvious error
- The order violates these Terms
If an order is canceled after payment, any eligible refund will be issued to the original payment method.
6) Installation and Safe Use
Certain products may require professional installation, proper setup, code compliance, ventilation clearance, electrical compatibility, or manufacturer-approved use. Customers are responsible for following manufacturer instructions, warnings, safety guidance, and any applicable local requirements.
MASTER AIR DEPOT is not responsible for damage, injury, failed installation, improper use, unauthorized modification, or failure to follow instructions.
7) Shipping and Risk of Loss
Shipping details are described in our Shipping Policy. To the extent permitted by law, risk of loss transfers when the carrier accepts the package or freight shipment.
8) Returns and Refunds
Returns, refunds, damaged items, and cancellations are handled according to our Refund & Return Policy.
9) User Reviews and Submissions
If you submit reviews, photos, comments, or feedback, you grant MASTER AIR DEPOT a non-exclusive, royalty-free license to use, display, reproduce, and share that content in connection with our website and business.
You must not submit content that is false, unlawful, offensive, misleading, or infringing.
10) Intellectual Property
All website content, including text, images, logos, graphics, icons, layouts, product descriptions, and design elements, belongs to MASTER AIR DEPOT or is used under license. Unauthorized copying, resale, reproduction, modification, distribution, or commercial use is prohibited.
11) Disclaimer
Products and services are provided “as is” and “as available,” except where prohibited by law. Product use should follow manufacturer instructions, warnings, labels, installation manuals, and safety information where applicable.
12) Limitation of Liability
To the fullest extent permitted by law, MASTER AIR DEPOT is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Total liability for any claim will not exceed the amount paid for the order giving rise to the claim.
13) Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles.